Frequently Asked Questions

CLOUD. is a premium luxury shisha experience that brings together innovative ideas from around the world to set a new standard in shisha culture. Our goal is to create an elevated experience and unite people who are passionate about shisha, just like we are.

We offer three packages:

• CLASSIC CLOUD. 100 QR – Alpha, Vyro
• PREMIUM CLOUD. 120 QR – Wookah, Karma
• PLATINUM CLOUD. 150 QR – Meduse
• Additional Head – 30 QAR
• Coal Heater Rental – 10 QAR

There is a refundable cash deposit of 300 QAR per order, which will be returned when we collect the shisha. Delivery charges apply for orders outside Doha.

The main difference is the type and quality of the hookah. Each package offers a different hookah model so customers can choose according to their preference and budget.

We have a wide variety of flavors. You can browse or download our current CLOUD Flavors Menu on the CLOUD Mixes page:

CLOUD. is available at selected 5-star hotels and restaurants across Doha. Please check the full list of venues here:

Yes, we sell various models of premium shisha and related accessories. You can browse all available items on our website: https://cloudatmosphereqa.com.

Yes, we provide premium shisha rental delivery straight to your doorstep across Qatar with daily delivery service between 5:00 PM and 11:00 PM. Choose your package:

• CLASSIC CLOUD. (Alpha, Vyro)
• PREMIUM CLOUD. (Wookah, Karma)
• PLATINUM CLOUD. (Meduse)

Delivery fees are calculated based on driving distance from our CLOUD Store in Al Sadd, Doha:

• Central Doha (0 – 10 km): Complimentary / FREE.
• Tier 2 (10 – 15 km): QAR 10.
• Tier 3 (15 – 20 km): QAR 15.
• Tier 4 (20 – 25 km): QAR 20.
• Tier 5 to Tier 10 (25 km to 50+ km): QAR 25 – QAR 60.

Your exact delivery fee is calculated automatically at checkout based on your selected municipality and district. For full details, see our Delivery in Qatar guide.

You can reach us on WhatsApp or call:

We sell our own exclusive CLOUD. in-house flavors. Our unique flavor mixes are created by expert mixologists and designed based on feedback from shisha enthusiasts in the region. They provide a smooth, rich, and elevated shisha experience with beautiful flavor transitions throughout the session.

We deliver every day from 5:00 PM to 11:00 PM.

Yes. We deliver across all municipalities in the State of Qatar—including Lusail, The Pearl, Al Wakrah, Al Khor, Al Sheehaniya, Dukhan, Mesaieed, and Al Shamal/Al Ruwais. However, international shipping outside of Qatar is currently not available.

We deliver within our operating hours (5:00 PM – 11:00 PM). Delivery time depends on your requested slot and location. For precise timing, please contact us directly on: +974 3351 1484.

For detailed information about any product, you can visit our website: https://cloudatmosphereqa.com

Alternatively, feel free to WhatsApp us at +974 3351 1484 and we’ll be happy to assist you.

Feel free to WhatsApp us at +974 3351 1484 and we’ll be happy to assist you.

Shisha prices can vary by venue. It’s best to check directly with the restaurant or contact us so we can give you the most accurate pricing for that location.

Yes, we rent shisha at hotels. However, please check with the hotel first to confirm if shisha is allowed at their venue.

Each rental package includes one shisha with flavor, coal, head, and HMD.

Extra options:

• Additional Head – 30 QAR
• Coal Heater Rental – 10 QAR

There is a refundable cash deposit of 300 QAR per order, which will be returned when we collect the shisha. Delivery charges apply for orders outside Doha.

Yes, we can provide professional shisha masters:

• Male Master – 250 QAR
• Female Master – 300 QAR

Here is our CLOUD. flavor menu: